How can I freeze my card?
You can temporarily freeze your Xpence card using the Xpence app. On every Xpence card, there is a toggle button from where you can freeze/unfreeze your card. When your card is frozen it cannot be used for any transaction.
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What are card controls ?
Card controls are security features that allow you to control the spending with your Xpence card. You can switch on or off any transaction type (In-person transactions, Contactless payments, Cash withdrawals, Online transactions or International ...
Does my card have Contactless payment?
Your Xpence card will allow you to make contactless payments.
How can I activate my card?
When a new card is issued, you will see a dark-coloured card in the Xpence app. Once you receive the card at your address you can use the ‘Activate’ function available in the cards view. You will then be required to enter the last 4 digits of the ...
How can I receive my Xpence card?
When you open an account with Xpence, we will issue to you a Visa business card. Our delivery partner will contact you to confirm the delivery address. It normally takes up to 5 business days to receive your new card.
When will my card be delivered?
You will receive an email to inform you when your new card has been dispatched. It normally takes around 5 business days to receive the card. If you don’t receive your card within 5 business days please contact our support team using the ‘Customer ...